I was strolling down the street near by my place here in Bengaluru. As I walked past many shops, I came across this local Kirana ( Kirana is Hindi for ‘Ration’ ) store. As you might find at many places these stores are owned and run by Marwadis. If you don’t know who Marwadis are check on Google.
Being a Marwadi myself, I just casually walked up to the shop just to know more about the owner and what products they sell. What happened next left me thinking.
They had a card swiping machine ( which many local stores don’t have ). They also deliver to your doorstep and moreover you can place order on WhatsApp! In distant reality, they might launch an app too!
I had a chat with the owner and he told me , ” Bhaiya, world around us is changing, ifwe don’t change we lose out!’. He told me this through a phrase in Marwadi language, which roughly translates this way.
With the advent of e-commerce and disruption in the hypermarket space by start-ups like Big Basket, Grofers, etc. the local stores had a tough time especially in Tier- 1 cities. The local stores are moving ahead with digitizing their services to remain relevant in the ever changing market.
The intent of writing this post is to share my view on how software and digitization is disrupting our day-to-day lives and we need to evolve and embrace this disruption rather than discarding it completely!
~~The Software Engineer in me signs off~~